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These are broad academic and workplace skills developed by the Secretary's Commission on Achieving Necessary Skills (SCANS). They identify the types of skills required for the worker in any work environment To be used in any other country than USA ,they need to be adapted and validated
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Basic Skills
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- Reading:
Identify relevant facts; locate information in books/manuals; find meanings of unknown words; judge accuracy of reports; use computers to find information.
- Writing:
Write ideas completely and accurately in letters and reports with proper grammar, spelling, and punctuation, use computers to communicate information.
- Mathematics
Use numbers, fractions, and percentages to solve problems; use tables, graphs, and charts; use computers to enter, retrieve, change, and communicate numerical information.
- Speaking:
Speak clearly; select language, tone of voice, and gestures appropriate to an audience.
- Listening:
Listen carefully to what a person says, noting tone of voice and body language; respond in a way that shows understanding of what is said.
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People Skills
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- Social:
show understanding, friendliness, and respect for feelings of others; assert oneself when appropriate; take an interest in what people say and why they think and act as they do.
- Negotiation:
Identify common goals among different parties; clearly present one's position; understand party's position; examine possible options; make reasonable compromises.
- Leadership:
Communicate thoughts and feelings to justify a position; encourage or convince; make positive use of rules or values; demonstrate ability to have others believe in and trust you because of competence and honesty.
- Teamwork:
Contribute to group with ideas and effort; do own share of work; encourage team members; resolve differences for the benefit of the team; responsibly challenge existing procedures, policies, or authorities.
- Cultural Diversity:
Work well with people having different ethnic, social, or educational backgrounds; understand the cultural differences of different groups; help the people in these groups make cultural adjustments when necessary.
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Personal Qualities
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- Self-Esteem:
Understand how beliefs affect how a person feels and acts; listen and identify irrational or harmful beliefs you may have; and understand how to change them when they occur.
- Self-Management:
Assess one's own knowledge and skills accurately; set specific, realistic, personal goals; monitor progress toward goal.
- Responsibility:
Work hard to reach goals, even if task is unpleasant; do quality work; display high standard of attendance, honesty, energy, and optimism.
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Thinking Skills
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- Creative Thinking:
Use imagination freely, combining ideas or information in new ways; make connections between ideas that seem unrelated.
- Problem-Solving:
Recognize problem; identify why it is a problem; create and implement a solution; watch to see how well solution works; revise as needed.
- Decision Making:
Identify goals; generate alternatives and gather information about them; weigh pros and cons; choose best alternative; plan how to carry out choice.
- Visualization:
Imagine building, object or system by looking at a blueprint or drawing.
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